FAQ

FAQ

Geolocation

Where is Holiday Green located? Our village is situated at 7km from Fréjus and its beaches. To get there, please do not use your GPS. If you take the motorway, take exit 38 and take the direction Bagnols en Foret - Le Pin de la Lègue. If you arrive by the coast or the route nationale, enter Fréjus and drive towards Bagnols en Foret. You should see a Décathlon shop and drive towards Bagnols, by passing various campsites We are situated just after the military camp of the 21° RIMA of Fréjus.

Distance to the supermarkets On site, you’ll find a bakery and supermarket. At 5 km, you’ll find a Géant Casino and a Carrefour. You’ll also find a Lidl and a Leader Price at 3km.

Distance to the train station The train station of Fréjus is situated at 5km, but we would recommend you to stop at the train station of Saint Raphaël (wider choice in arrival times and destinations). The Saint Raphaël train station is situated at 10km. A direct bus (in July and August) leaves from the campsite to bring you to Holiday Green. During the low season, you would need to change buses once, in the centre of Fréjus (price of the ride: 1,10€ per person, lines 1 and 1 bis). Otherwise, the taxi costs about 20€ per ride.

Distance to the airport The airport of Nice-Côte d’Azur is situated at 60km (with 52.5km of motorway) from our village, which takes about 45 min.

Bus to the town Holiday Green has its own bus stop at the village entrance. In July and August, a direct bus (about every 1.30 hours) leaves from the train station to bring you to the village. During the low season, you would need to change buses once, in the centre of Fréjus. Price of the ride: 1,10€ per person. (lines 1 and 1 bis)

Bus to the beaches In July and August; Holiday Green offers you a free shuttle to the beaches. It leaves from Holiday Green at 10 am, it stops in front of Aqualand and drives to the beaches of Fréjus. At 5 pm, it leaves from the beaches, it stops in front of Aqualand and drives back to Holiday Green.

Beaches accepting pets Only the beach ‘Plage des Esclamandes’, in Saint Aygulf, allows pets. It is situated just after Aqualand, in the direction of Sainte Maxime.

Resort

Opening dates Holiday Green is open from 30 March to 29 September 2019. All the facilities are open from 30 March: 3 heated pools, water slide, whirlpools, restaurant, grocery shop, Spa, entertainment.

Tourist tax The tourist tax is of 0.66€ per day and per person of 13 years and older. It must be paid on top of the price of your stay. It is partially reserved for the town of Fréjus and partially for the department of the Var.

Means of payment Cash, French ANCV vouchers and credit cards (Visa and Mastercard) are accepted at the resort. Please note that a cash-point is available in the reception area of the resort.

What is the weather like in April? Generally, in April and in May, the weather is nice along the Riviera. It is however recommended to wear a thin sweater. Holiday Green offers you activities 6 days per week, as well as a Kids Club for the littlest ones during the Easter holidays. When it rains, children can have fun in our covered and heated swimming pool with water slides and whirlpools. There also will be activities at the entirely new nightclub.

When is the nightclub open? In low season, the nightclub welcomes you for day activities (in case of rain) and evening entertainment. After 2 am, teenagers are invited to go to the Espace Jeunes (Teens area).

"In low season, the night club hosts many evening events.”

Is the village shady? Holiday Green is situated in a 15 ha pine forest, mainly covered with pine trees and oaks. Therefore, the majority of our camping pitches is shady. However, if you wish to have a sunny pitch, we’ll be able to find you one.

Is the village hilly? Holiday Green has the advantage of being a hilly site, offering relief and privacy to each pitch. However, the site’s declivity does not suit disabled persons.. Even though our public facilities like the reception, the Spa and the sanitary facilities answer the Tourism and Handicap standards and even though we offer one disabled access cottage, we advise our village against disabled persons.

What type of guests on Holiday Green? Our guests are mostly couples and families. Our village and our services have been designed to this purpose: activities for children and adults, wellness and high quality facilities. We have international, mostly European guests. And we are very proud to have welcomed Canadian, American, Australian and Chinese guests in the past. Groups are not welcome.

What to wear at the pool? For your hygiene, bathing shorts and wetsuits are prohibited in the basins. Only swimsuits and swimming trunks are allowed.

Disabled access From the reception to the swimming pool and from the sanitary facilities to the Spa, everything is accessible by wheelchair. We even have a Tourism and Handicap labelled cottage. However, the declivity of our site makes our access ramps too steep, unsuitable to an independent disabled person. Therefore, we advise our village against disabled persons.

Where do I park my car? Each pitch on the village has its own private parking space. In a few (very rare) cases, a second vehicle can be parked near the rental (cost: 7€ per day). Otherwise, in case of a second vehicle, it can be parked on the parking space outside the village.

Are pets accepted? Pets are accepted under certain circumstances: one pet per rental, less than 5 kg, categories 1 and 2 prohibited. To ensure our village is kept clean, a poop-scoop device is available at the reception.

Security

Is the village secured? The resort has a security team for the entire opening period of the site, from 30 March to 29 September 2019. The access of vehicles is managed by barriers with a plate recognition system and a security team filters entries by foot and by car. Driving around the resort during the night is prohibited and a security team makes rounds on site, particularly around the nightclub. In addition, every holidaymaker must wear an identification bracelet, with the Holiday Green colours. A distinction is made between minors and adults. The swimming pool is lifeguarded all day from April to September.

Is wearing the bracelet compulsory? Wearing the bracelet on your wrist is compulsory. There are two types of bracelets: one for minors and the other for adults.

Are visitors allowed?

There is a “Visitor's Day Package" available to visitors for €30 a day. It will be issued to any person visiting a guest after approval from the management team and according to the number of people on site. A day bracelet (one color per day) will be given to the visitor so that he or she can access the site’s facilities. Access to the site must be requested at least 24 hours in advance

Is there a doctor or hospital nearby? In July and August, a doctor is available 5 days per week, three times per day (8 am /1 pm / 5 pm) - Otherwise, an emergency doctor will come to the site. The intermunicipal hospital of Fréjus is situated at 8km (15min) from our village.

Services

Is the swimming pool heated? In 2019 the entire water park will be heated: Swimming pool Californian of 1000 m², pataugeoire heated, a covered water park of 400m² with water heated at 30°C, water slide and heated whirlpools, as well as a leisure pool for toddlers.

Is there a water slide? Mini water slides are available for the little ones at the paddling pool. A big water slide for teenagers is available in the covered area.

Free Wifi? The Wi-Fi internet connection is free on the entire resort. On arrival, you’ll receive a login for your devices.

Are BBQs allowed? Only electric barbecues are allowed. Gas or charcoal barbecues are prohibited. It is possible to rent an electric BBQ at the reception (5€ per day).

What can teenagers do? Teenagers have the choice between plenty of activities. They even have their own activity leader in July and August. On the teenagers’ programme: table tennis, football, nightclub, darts, archery, swimming pool, but also climbing, mountainbiking and many other activities. A free shuttle will bring them to Aqualand where they can have fun on the most wild water slides of the Côte d’Azur. At night, the site is secured, which allows teenagers to walk around peacefully, by respecting the other guests’ sleep.

Is the Spa free? The Spa is not free of access. It represents an extra service for customers who like to get pampered. On the programme: massages, peelings, complete rituals, depilation, relaxation sessions, hydro massage bathtub (balneo), hammam. You’ll find all the prices in under the wellness button of our website.

What services does the Spa offer? On the programme of our Spa: massages, peelings, complete rituals, depilation, relaxation sessions, hydro massage bathtub (balneo), hammam, tea break, solarium. You’ll find all the prices in under the wellness button of our website.

Hire a car Several car hire companies are available at the reception. It is possible to have a vehicle be delivered directly at the village. When you arrive by airplane, we advise you to hire a car online, directly at the airport of Nice Cote d’Azur.

Hire a bicycle New: electrical bicycles: 20€ per day, for a long trip to the beach, without getting tired.

Hire a scooter or a motor Several scooter and motor hire companies are available at the reception. Please bring your licence and a warranty deposit.

Your cottage

Are sheets provided?

All our accommodations are equipped with cushions and blankets. Each bed is equipped with disposable undersheets and pillowcases. Sheets are not usually included in the rental price (except in Luxury categories) You need to bring your own sheets or hire them on site: €20 per bed or opt for a hotel kit (sheets + towels)

Must I bring towels?

Towels are not usually included in the rental price, except in Luxury categories

Is the end of stay cleaning included?

Housekeeping is your responsibility, except in Luxury categories. You can also opt for housekeeping services provided by our teams (€70 for 2-bedroom cottages - €90 for Patchwork and 3 bedrooms).

Heating All our rentals have heating or reversible air-conditioning.

Are BBQs allowed Only electric barbecues are allowed. Gas or charcoal barbecues are prohibited. It is possible to rent an electric BBQ at the reception (5€ per day).

Where do I park my car? Each pitch on the village has its own private parking space. In a few (very rare) cases, a second vehicle can be parked near the rental (cost: 7€ per day). Otherwise, in case of a second vehicle, it can be parked on the parking space outside the village.

Is there a parasol? Each rental has a parasol except for the rentals with a covered terrace or canvas roof.